Tuesday, August 22, 2017

Clarifications on udi-Magic Upgradation

For udi-Magic Customers only

Applicable to : udi-Magic v8.0

If you have recently upgraded or wish to upgrade to udi-Magic v8.0, please read the following point carefully :

1. Upgradation includes udi-Magic v8.0 with latest Standard templates as available currently, but does NOT include any modifications in the Standard templates or Customized templates provided earlier.

2. Here's an example :
Customer A purchased udi-Magic in 2012 and got some customization done. The Customer paid for udi-Magic Software and also for the Customization work. Now, the Customer wants to upgrade to udi-Magic v8.0.

Clarifications
a. Upgradation will allow Customer A to use the latest version with the latest Standard templates. However, this does NOT include any modifications in the Standard templates or Customized templates provided to the user earlier.

b. Modifications in the Standard or Customized templates will on chargeable basis. However, due to the workload, we are currently unable to provide modifications or customization (on chargeable basis) and request Customers to use the available Standard templates.

It is requested that you read the terms and conditions at https://www.rtslink.com/terms/

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