Saturday, March 19, 2011

Guidelines for Tally Partners / Solutions Providers

Recently, Tally Solutions, Bangalore has provided some useful guidelines for Tally Partners / Solution Providers. Complete text of the same is available at http://tdlplayground.blogspot.com/2011/03/guidelines-for-tally-customization.html

Accordingly, it is requested of you to take note of the following :-

1) Free upgradations for UDIMagic Software shall be provided for a period of 90 days.
Remarks:-
a) This policy is being followed by Shweta Softwares from the very beginning.
b) Minor upgrades are provided free-of-cost even after 90 days.

2) Support Services shall be provided for a period of 90 days.
Remarks:-
a) This policy is being followed by Shweta Softwares from the very beginning.
b) After 90 days, Customers need to go for AMC which shall be appx 30% of the Software charges. Alternatively, support services can be availed on per-call (remote-support-call) basis also.


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